Terms and Conditions
Welcome to Enggurukul.com (“Website”, “we”, “our”, “us”). By accessing or using our website and services, including but not limited to online mock tests, study materials, and guidance for academic and competitive English exams, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully.
1. Acceptance of Terms
By using this website, you confirm that you have read, understood, and agree to these Terms and Conditions, our Privacy Policy, and any other legal notices published by us. If you do not agree, please do not use the website or its services.
2. Eligibility
Our services are intended for students preparing for academic and competitive exams in English. Users under the age of 18 must use the platform under parental or guardian supervision.
3. Registration and Account
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To access certain features of Enggurukul.com, you may need to create an account.
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You agree to provide accurate and complete information during registration and to keep your credentials secure.
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You are responsible for all activities that occur under your account.
4. User Conduct
You agree to:
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Use the platform for lawful purposes only.
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Not misuse or attempt to hack, spam, or damage the website.
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Not duplicate, distribute, or resell any material without written consent.
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Not post or share any offensive, harmful, or misleading content.
5. Intellectual Property
All content on Enggurukul.com, including text, graphics, logos, images, mock tests, and study materials, is the intellectual property of Enggurukul.com or its licensors and is protected by applicable copyright and trademark laws.
You may use the materials for personal, non-commercial educational use only. Unauthorized use or reproduction is strictly prohibited.
6. Payment
Some services and content may require payment. By making a payment, you agree to the pricing, payment, and billing terms.
7. Cancellation and Refund Policy
At Enggurukul.com, we are committed to providing high-quality educational content, including mock tests, study materials, and preparation guidance for students preparing for various academic and competitive English exams. Please read our Cancellation and Refund Policy carefully before making any purchase.
A. Digital Products
All products and services offered on EngGurukul.com are digital in nature (such as online mock tests, downloadable study materials, and access to e-guidance content). Once purchased, they are delivered instantly or made accessible via your registered account.
Therefore:
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Cancellations are not allowed once a product or service has been purchased.
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No refunds will be issued for any successfully processed orders unless otherwise stated in this policy.
B. Non-Refundable Items
The following items are non-refundable:
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Online mock test packages
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Downloadable or view-only study materials
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Subscription-based or one-time access courses
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Any digital content that has been accessed or attempted
C. Exceptional Refund Consideration
We may, at our sole discretion, consider refund requests under the following exceptional circumstances:
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Technical errors on our platform resulting in non-delivery of the service or inability to access purchased content.
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Duplicate payment made for the same product or service.
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Wrong product purchase, provided the content has not been accessed.
To request a refund under these conditions, please contact us within 48 hours of purchase at:
📧 Email: services.enggurukul@gmail.com
📞 Phone (Optional): [+91 9002747652]
Please include your order ID, registered email, and a clear explanation of the issue.
D. Processing of Approved Refunds
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If your refund is approved, it will be processed within 7–10 business days.
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Refunds will be made to the original method of payment.
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You will receive an email confirmation once your refund has been processed.
E. Cancellation of Subscriptions
If you have subscribed to a recurring plan (e.g., monthly/quarterly/yearly access):
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You may cancel your subscription anytime from your account dashboard.
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Cancellation will stop future payments, but no refund will be issued for the current billing cycle.
By purchasing from Enggurukul.com, you acknowledge that you have read and agreed to this Cancellation and Refund Policy.
8. Termination of Access
We reserve the right to suspend or terminate your account or access to services if:
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You violate these Terms.
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You engage in any activity harmful to the website or its users.
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Required by law or regulatory authority.
9. Limitation of Liability
Enggurukul.com shall not be liable for:
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Any indirect, incidental, special, or consequential damages.
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Any errors or inaccuracies in the content.
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Any loss of data or interruption in services.
Use of the website is at your own risk.
10. Disclaimers
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We do not guarantee success in any exam through the use of our services.
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Content is provided “as is” and “as available” without warranties of any kind.
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We may update content or features at any time without notice.
11. Links to Third-Party Sites
Enggurukul.com may contain links to external websites. We are not responsible for the content or practices of any third-party sites.
12. Changes to Terms
We may revise these Terms at any time. Changes will be posted on this page with the updated date. Continued use of the site after changes means you accept the revised terms.
13. Governing Law and Jurisdiction
These Terms shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Calcutta, India.
14. Contact Us
For any questions regarding these Terms and Conditions, please contact:
📧 Email: services.enggurukul@gmail.com
📞 Phone (Optional): [+91 9002747652]
🌐 Website: www.enggurukul.com
