Privacy Policy

Last Updated: [27.06.2025]

EngGurukul (“we,” “our,” or “us”) operates the website https://enggurukul.com/ (the “Website”), which provides English language-based mock tests, study materials, and related services for students preparing for competitive and academic exams in English in India. We are committed to protecting your privacy and the personal information you share with us.

By accessing or using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We collect information directly from you, automatically as you use our site, and from third parties where applicable. The information we collect includes:

A. Personal Information

When you register or use our services, we may collect:

Full name
Email address
Mobile number
Gender (optional)
Educational background (optional)

B. Account and Usage Information

We may collect data related to your use of the Website, including:

Account activity and preferences
Courses or mock tests accessed
Test scores, answers, and progress reports
Time spent on each section or feature
Communication history with support or mentors

C. Payment and Transaction Data

When you purchase a course or test series, we collect:

Transaction details (amount, date, order ID)
Billing information (if applicable)
Note: We do not store your debit/credit card or UPI credentials. All payments are handled through secure third-party gateways.

D. Device and Technical Information

We automatically collect technical data such as:

Device type (mobile, tablet, desktop)
Browser type and version
IP address and location
Operating system
Log files, crash reports, and analytics

E. Cookies and Tracking Technologies

We use cookies, beacons, and similar tools to:

Remember your login status
Track site usage
Personalize your learning experience
Measure marketing performance

2. How We Use Your Information

We use your information for the following purposes:

To create and manage your account
To deliver mock tests, study materials, and progress reports
To personalize learning and recommend content
To process your payments and provide invoices
To send important updates, alerts, and service-related communication
To respond to support queries and feedback
To conduct internal research and improve our content and platform
To enforce our terms of service and prevent fraud

3. Legal Basis for Processing

In accordance with the Information Technology Act, 2000, and related rules in India, we process your data:

Based on your consent when you register or subscribe
To fulfill a contract, i.e., delivering paid courses or services
For legitimate interests, such as improving service quality
As required to comply with legal obligations

4. Data Sharing and Disclosure

We may share your data only under these conditions:

With trusted third-party service providers: such as cloud hosting, payment gateways, analytics services, or customer support tools, only to the extent necessary to provide our services.
With legal or regulatory authorities: if required by law, court order, or government request.
In case of a business transfer: such as a merger, acquisition, or restructuring of EngGurukul, user data may be part of the transferred assets (with appropriate safeguards).
With educators or mentors (only when enrolled in such programs): For personalized guidance and academic progress tracking.

We never sell or rent your personal information to advertisers or third parties.

5. Data Retention

We retain your personal data:

As long as your account is active
As needed to comply with legal obligations
To resolve disputes and enforce our agreements
You may request deletion of your account and associated data at any time.

6. Security of Your Information

We implement industry-standard safeguards including:

SSL encryption
Regular software and server updates
Access control measures
Secure third-party payment processing
However, no system is 100% secure. You are responsible for safeguarding your login credentials.

7. Your Rights and Choices

As a user, you have the right to:

Access or update your personal information
Request deletion of your account and data
Withdraw consent for optional communications
Object to the processing of your data (under certain conditions)

To exercise these rights, email us at info.enggurukul@gmail.com

8. Children’s Privacy

EngGurukul is intended for users aged 13 and above. We do not knowingly collect personal data from children below this age without parental consent. If we become aware that we have collected such data, we will delete it promptly.

9. Third-Party Links

Our Website may contain links to external websites or content. We are not responsible for the privacy practices of these third-party sites. Users are advised to review their respective privacy policies before sharing information.

10. Changes to This Privacy Policy

We reserve the right to update this policy at any time. Changes will be posted on this page with a revised effective date. Your continued use of EngGurukul after changes constitutes your acceptance of the revised policy.